Privacy Policy
Effective Date: 01/01/2025

The Bayou
124 Chapel Street, Windsor
Victoria 3181, Australia
www.thebayou.com.au

At The Bayou, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with us.

1. What Information We Collect

When you interact with us, we may collect personal information including:

  • Your name, email address, and phone number (e.g. when you make a reservation or join a mailing list)

  • Any information you choose to provide in messages or inquiries

  • Booking details and preferences

  • Website usage data (e.g. IP address, browser type, pages visited) via analytics tools

2. How We Use Your Information

We collect and use your information solely to:

  • Confirm and manage reservations

  • Communicate with you about bookings or events

  • Improve our services and website functionality

  • Send occasional updates, offers, or newsletters (only if you opt-in)

3. We Never Sell Your Information

Your personal data will never be sold, shared, or disclosed to third parties for marketing or advertising purposes. We respect your privacy and use your information only to provide and improve our services.

4. How We Store and Protect Your Information

We take reasonable precautions to ensure your personal information is protected from loss, misuse, unauthorised access, or disclosure. All personal data is stored securely and only accessible by authorised staff.

5. Cookies and Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to better understand user behaviour and improve the user experience. You can control cookie settings in your browser.

6. Accessing or Updating Your Information

You have the right to access or request corrections to your personal information held by us. To do so, please contact us using the details below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

The Bayou
Email: [Insert contact email]
Phone: [Insert contact phone number]
Address: 124 Chapel Street, Windsor VIC 3181

8. Policy Updates

This Privacy Policy may be updated occasionally. Any changes will be posted on this page with an updated effective date.